Frequently Asked Questions

Most standard residential plumbing jobs run $150–$400. Blocked drain clearing with CCTV inspection is $280–$480. Hot water system replacement starts from $1,200 for electric storage. We provide free, fixed-price quotes before starting any work.

No call-out fee for free quotes during business hours. After-hours emergency call-outs have a surcharge — we tell you the rate before dispatching.

Yes — under NSW law, all plumbing and drainage work requires a licensed plumber. A Certificate of Compliance must be issued for the work. This applies to everything from replacing a toilet to repairing drain pipes.

It's the legal document proving your plumbing and drainage work was done correctly by a licensed plumber. You need it for insurance purposes, council applications, and when selling the property. We issue it as standard.

Visit the NSW Fair Trading public register and search by name or licence number. It takes 30 seconds and confirms whether the licence is current.

Yes, in most cases. We treat blocked drains as urgencies and aim for same-day service across Dubbo.

Recurring blockages usually indicate a structural problem — root intrusion that keeps regenerating, a collapsed pipe section, or a belly in the pipe where waste accumulates. CCTV inspection identifies the cause so we can fix it properly rather than just clear it again.

Electric storage tanks typically last 8–12 years. Gas instantaneous systems 12–15 years. Annual maintenance significantly extends system life.

For common electric storage tank sizes, often yes — we keep stock on the van. Gas instantaneous systems may take 1–2 business days if we need to order the model.

Yes. All gas fitting work in NSW — connecting appliances, running gas lines, repairing leaks — must be done by a licensed gas fitter. This is non-negotiable and for good reason.

For genuine plumbing emergencies — burst pipes, sewage overflow, gas leaks — we aim to be on-site within 1–2 hours.